1. Contact about your data
spitihost uses the data you submit to reply to your requests and to organise the services you ask for. For privacy questions, write to info@spitihost.com. Data controller: ONLAND SINGLE MEMBER P.C. (trading as spitihost), Mitroou 2, Piraeus, P.C. 18537, Greece, VAT no. EL802043187, GEMI no. 168760201000.
2. Order form and email
We collect your full name, email, phone number, the name and area of your property, optionally a listing link, and the package, add-ons and calculated price you chose. Requests are stored in Lovable Cloud for management and communication. For a spitihost account we store your email and an encrypted password. Card details never pass through us: payment, subscription management, tax and invoicing are performed by Paddle.com as Merchant of Record, which receives your name, email, country and order details. We also share data with hosting providers, legal and accounting advisers, and authorities where the law requires.
We use the data on the basis of pre-contract steps you request or to perform the agreement. Accepting the terms is not consent to marketing emails. Emails you send us are also forwarded to our email provider.
We keep requests for as long as needed to handle them and any related agreement. Invoices and data required by law are kept for the legal period. You can ask us to delete a request, subject to our legal obligations.
3. Website statistics
We use Lovable statistics without cookies. They do not store anything on your device, do not keep your IP address, and do not identify visitors or recognise a return visit as yours. Lovable collects this data on our behalf. Lovable's privacy policy explains how it handles them.
We record the pages you visit, the referral source, country, browser, operating system, device type, time on page, loading speed, errors, and clicks on buttons and links. We send no custom events beyond error reports.
In the EU/EEA, the United Kingdom, Switzerland and Canada, and where the country cannot be identified, clicks are recorded only after you accept statistics. Elsewhere they are recorded unless you reject statistics. Clicks are not recorded when your browser sends the Global Privacy Control signal, even after you accept. Page visits, time on page, speed and errors are recorded for every visitor without cookies and without identification.
Detailed analytics data is kept for 90 days, and daily summary reports for one year. Your choices are stored in your browser for up to 12 months.
4. Other services and recipients
Manrope fonts load from Google Fonts. Your browser contacts Google and sends it the connection details it needs, such as your IP address and technical request information. Hosting and security services process the technical data needed to deliver the page.
We have not added Google Analytics, advertising pixels, maps or third-party videos to this website. References to payment services or booking platforms describe what we provide for customer websites, not active collection of payment details here. Where providers process data outside the EEA, the mechanisms and safeguards described in their terms apply.
5. Your rights
Where applicable, you can request access, correction, deletion, restriction or portability of your data, or object to its processing. You can also change your statistics choices under Cookie settings in the footer. To make a request, write to our email. You have the right to lodge a complaint with the Hellenic Data Protection Authority at dpa.gr.